Counselling requires commitment from you to attend regular weekly appointments because of the importance of regularity and continuity of sessions. We hold diary time for clients on a regular and committed basis. Missed appointments or cancelled sessions are chargeable, (please see cancellation policy below) unless you discuss any absence with me in advance, to explore if discretion can be applied depending on the circumstances. Ordinarily, any planned absence must be agreed in advance.

If you are unable to keep your regular appointment, please contact me, I may be able to offer you an alternative session that week, subject to availability.

You can book an appointment by phoning:  0121 405 2811. Alternatively, you can email:  vicky@flourishpersonaldevelopment.co.uk Appointments will usually be available within a few days.

Your initial consultation session will last for 60 minutes. This session does require payment of £60. This is an opportunity to explore what has brought you to Flourish Personal Development and to decide whether to start coming to weekly 50-minute sessions. During the initial session, I will assess the nature of your difficulties and answer any questions you may have and discuss how therapy can help you move forward.

Sessions are for 50 minutes and are usually at a frequency of once a week. You can discuss the number of sessions with me during the initial consultation. Starting regular sessions is a commitment to prioritising the session time, as consistent attendance is important for the process to be most beneficial to you.

I operate a private service which you can access directly whenever you feel the need. You do not need a referral from a doctor. My practice is open to everyone over the age of 16 years old regardless of gender, age, sexuality or nationality.

Please feel free to request a telephone conversation to discuss any concerns or issues before you book an initial assessment if this would be helpful to you. (There is no charge for this conversation.)

What information do I need prior to your session?

Name/Address/Post Code

Contact Details

Health + Lifestyle information

This information is used to provide suitable and safe counselling or stress management treatment for you.

To comply with the professional code of conduct and ethics set out by the National Counselling Society/National Hypnotherapy Society and for insurance purposes.

I have a lawful basis for processing your personal information. I will keep your details for a period of at least 7 years from the date of your last treatment.

I will not share your information with any third party companies.